After you create and publish a form on the website, users can submit their responses. All submitted entries are stored in the backend and can be viewed from the Forms page.
View Responses / Inquiries / Submissions: On the Forms page, click the green number in the Responses column to see submissions (only visible if responses exist and user has permission).
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- Response Grid: Submissions appear in a grid with columns representing form fields and rows representing individual responses (includes timestamp, language, etc.).
- Preview Response: Select a row, then choose Preview from the Actions menu to view full response details (including username and IP address).
- Export Responses: Select responses via checkboxes, then choose Export to Excel from the Actions menu (also available as a bulk action).
- Delete Responses: Select responses and click the Delete button in the toolbar (also available as a bulk action).
- Sort/Filter/Search: Sort responses by submission date, filter using the Filter responses button, and search via the Search field.
- Return to Forms: Click Back to Forms in the upper left corner to return to the main page.
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Inspect Individual Responses - Download uploaded files
- Click a row to view submission details.
- Download any uploaded files from the response view.
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Export or Delete Responses
- Single response: Click the Actions button next to it.
- Multiple responses: Select checkboxes → use the Actions dropdown.
- All responses: Use Select All → then choose Export (Excel format) or Delete.
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Search Responses
- Use the search bar to find specific submissions based on entered data. For more information on forms, view this in-depth training video.